SHUFFLE UP AND BLOG

In a recent post, we discussed the importance of good old-fashioned customer service, even in our increasingly digital world. The customer experience is a critical facet of every business because more often than not, service can be dramatically improved and have great impact on a company's bottom line. Here are 5 great quotes that'll help your business deliver better customer service.

I want to make an important distinction: even though we live in a digital world, and even though this blog series is focused on digital experiences, people still play a vital part in the digital marketing process. In fact, I’d argue that people are more important than ever, because consumers’ expectations for customer service are at an all time high.

After JD proposed, suddenly – and entirely unexpectedly – our combined digital marketing know-how and the new task of wedding planning hurtled towards each other and collided. This is also when the Digital Life blog series was born.

The Digital Life blog series will feature stories, examples and anecdotes from everyday life that relate to digital marketing or technology. Read our introduction, and if you like the sounds of it, subscribe to receive updates!

Startups often don't have a very consistent web presence. In a case study featuring Sawdust City Brewing, I discuss why startups need an awesome digital strategy.